FAQ graphic

Call 1-866-723-CARD

Why choose to implement PayPartners™ Cards?

This employee benefit is easy to implement, involves no cost to the company, can help offset high "traditional" benefit costs and offers you the opportunity to help your valued unbanked employee base regarding critical financial issues they face every week.

Are employees with checking accounts eligible to receive the card?

Cards may be issued and used by employees whether or not they maintain personal checking accounts. RTP Financial Services, LLC is aware that cash centric employees do not have bank relations; PayPartners™ concept was designed with this premise in mind.

What does the company have to do to get this program started?

Simply call (770) 801-1514 and arrange to have a sales rep come by to get you started

Who do we contact if we have a problem and what ongoing support/resources are available to us?

RTP Financial Services, LLC offers an easy to use employer portal and a dedicated implementation team to assist you with your needs. Our enrollment team will support you with programs and bilingual marketing/training materials to help successfully roll out your program.

What are the liabilities and reporting requirements for the company related to this program?

Absolutely none.

How are cards issued to new employees?

You simply submit the employee information to us and the new card will be delivered within 7 - 10 business days to your employee.

How much time will this program require from our PR/HR departments?

NONE! We handle all aspects of the enrollment and implementation.

How will this program affect our current payroll processor?

It won't! It is simply a direct deposit process. We can work with any payroll provider.

What are the employer's ongoing responsibilities with this program?

You will need to assist your RTP Financial Services, LLC customer service representative with updates for new hires and send us notification when an employee is terminated.

What employee documentation do I need?

RTP Financial Services, LLC complies with the USA PATRIOT Act and other financial regulations. All information required of you to put the employee on your payroll is the same information needed by RTP Financial Services. Basically, if you can put them on your payroll, we can issue them a card. Furthermore, RTP Financial Services understands that your payroll is confidential and we do not share employee data with other groups or organizations.

The PayPartners payroll card is a MasterCard Card used by employees, contractors and affiliates to receive payroll and commission payments via direct deposit "ACH".
The PayPartners pay card Master Card is a payment card that can be used for payroll as well as other payouts resources .